I had been looking to buy myself a new Nissan Navara to replace my old one, and had a maximum budget that I had to stick to and also specific things that the truck required. I found the BCS website through Auto trader and there it was all shiny and white with the hardtop that I needed along with all the other bits and No VAT and nice low mileage it was though it was just meant to be. After making contact with Wayne he answered all my questions. They also had a video walk around of the truck as well which was fantastic. The one problem that I had was that I was down near Bournemouth and the truck was not, but I did not have to worry about this due to the confidence inspired by Wayne. We agreed the price and even though I had not seen or driven the truck Wayne filled me with confidence that it was going to be everything I wanted. On the day it was delivered I was so pleased and a couple of little issues that the truck had Wayne had sorted out for me which was also a relief.
I had a warning light come on not long after getting the truck but after speaking to Wayne it was all sorted with no issues. There was also an issue with the rear light that had been replaced and again after a phone call to Wayne it was sorted, and by this point I was totally amazed at the customer service delivered by BCS. The truck was fantastic better than I expected but then there was a problem with the hard top that was fitted. Again after speaking to Wayne he got it sorted and this in my belief was way above the service most people would get from a dealer. I know for a fact that when I come to change this truck I would not look anywhere else than BCS. Anybody who I know who wants to buy a commercial vehicle I will certainly send Wayne’s way without a shadow of a doubt reassuring them that the distance certainly is not an issue.
BCS is a fantastic company with customer service that is second to none and I feel that if other companies worked with the same ethic as BCS well a lot more people would have less to moan about!!!
Absolutely fantastic and thank you to all at BCS.